Terms of Service & Privacy Policy

Effective Date: April 28, 2025
Business Name: Psychedelic Lived Experiences by Xperimental Solutions
Contact: contact@psychedeliclivedexperiences.com

1. Terms of Service

1.1 Overview

These Terms of Service ("Terms") govern your access to and use of Psychedelic Lived Experiences by Xperimental Solutions’s website, digital products, and the Psychedelic Lived Experiences Summit ("Summit"). By using our website and services or purchasing a Summit All Access Pass, you agree to these Terms.

1.2 Purchasing & Payment

All Access Passes grant access to digital Summit content. Payments are securely processed via Stripe. By completing a purchase, you authorize us to charge the provided payment method. Prices are in USD and may include applicable taxes based on your location. We reserve the right to modify the pricing of our products and services at any time without prior notice, due to rising costs or other factors. All prices are subject to change and are effective immediately upon posting.

1.3 Refund Policy

All sales are final due to the digital nature of our offerings. Exceptions may be considered on a case-by-case basis, less processing fees. For access issues, contact us at contact@psychedeliclivedexperiences.com.

1.4 Event Changes & Cancellations

We may change or cancel the Summit, scheduled sessions or speaker lineups due to unforeseen circumstances. If canceled, refund terms will be communicated.

1.5 Access & Usage

All Access Pass holders receive streaming access to Summit content for personal, streaming access only. Downloading, sharing, or redistributing the content without permission is strictly prohibited. You may not use our website or services for unlawful purposes or in ways that infringe on others’ rights.

1.6 Limitation of Liability

We provide content for informational and educational purposes only. We make no guarantees about the outcomes of applying the information presented. To the extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.

1.7 Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario, Canada.

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2. Privacy Policy

2.1 What Information We Collect

We may collect the following types of personal and technical data:

  • Personal Information: Name, email address, post code, country, and payment details (processed via Stripe).
  • Technical Data: IP address, browser type, device info, and site usage patterns via cookies or analytics.

2.2 Email Communications & Newsletter

By subscribing to our newsletter through any form on our website, you consent to receive email communications from us at the address provided during sign-up. These communications may include updates, announcements, and promotional content related to Psychedelic Lived Experiences by Xperimental Solutions.

Additionally, when you register for a Free Live Pass or purchase an All Access Pass (Community or Professional), you also consent to receive transactional and service-related emails necessary to provide access to your selected content.

All subscribers will be added to our bi-weekly newsletter. You may unsubscribe at any time using the link provided in each email. However, please note that unsubscribing will also result in the discontinuation of essential communications related to any digital content or services you have purchased, including access instructions, updates, or reminders related to the Summit or All Access Pass.

2.3 How We Use Your Data

We use your data to:

  • Provide and improve our services 
  • Process payments and deliver content 
  • Send communications and offers 
  • Analyze site performance and user behavior

2.4 Legal Basis for Processing (EU/UK GDPR)

We process data based on:

  • Consent: For marketing communications and optional cookies
  • Contract: To deliver purchased content
  • Legitimate interest: To maintain site functionality and security

2.5 Your Rights (EU, UK, CA, AU & Others)

If you are located in the EU, UK, or certain other jurisdictions, you may:

  • Request access or deletion of your data 
  • Correct inaccuracies 
  • Withdraw consent 
  • Lodge complaints with a data protection authority

Contact us to exercise these rights: contact@psychedeliclivedexperiences.com

2.6 Data Retention

We retain your data only as long as necessary to:

  • Provide access to services you’ve registered for.
  • Comply with legal, tax, or reporting requirements.
  • Maintain records of your consent and transactions.

2.7 Data Security

Your information is protected with technical and organizational safeguards. Payment info is handled by Stripe and never stored on our servers.

2.8 Third-Party Services

We do not sell or rent your personal data. We share limited data with trusted providers for essential operations:

  • Payments: Stripe
  • Email: MailerLite
  • Storage: Google Workspace
  • Automation: Zapier, Make/Integromat
  • Analytics and Ads: Google Analytics, Meta Pixel 

All providers adhere to privacy and data protection standards.

2.9 International Transfers

Your data may be processed in Canada, the U.S., EU, or other countries with appropriate legal safeguards in place.

2.10 Cookies, Tracking & Advertising

We use cookies, Meta Pixel, and Google Analytics to analyze traffic, enhance user experience, and deliver personalized ads. 

These tools collect information such as: 

  • Pages visited, clicks, time spent 
  • Device and browser info 
  • Interactions with our ads

We use this to: 

  • Improve services 
  • Run remarketing ads on platforms like Facebook, Instagram, and Google 
  • Track conversions and site performance

For EU/UK users, we request cookie consent before placing tracking technologies. You can manage cookies via your browser settings. 

Opt-out:

2.11 Unsubscribing & Contact

You can unsubscribe from marketing emails at any time via the link in our messages. For any privacy questions or requests, email: contact@psychedeliclivedexperiences.com

2.12 Updates to This Policy

We may update these Terms and this Privacy Policy. Changes will be posted here with a new effective date. Continued use of our services means you accept the updates.